Explore how the aoi.js library makes it easy to create Discord bots with useful functionalities for frontend applications.
Carolyne Moran discusses how to balance accessibility, regulations, compliance, and self-serve capabilities within a complex security product.
This article will help you identify 10 potential biases that can affect your UX design work and show you how to avoid them.
Darlene Miranda discusses the importance of creating an obvious link between customer experience metrics and the business outcome.
Let’s see why and how to build custom GPTs — personalized versions of ChatGPT that act as custom chatbots to serve a specific purpose.
Deepika Manglani discusses major transitions she’s worked on at Tribune Publishing, including a divestiture and application migration plan.
Validating and verifying your designs can spare you from having to rehaul them down the road. Here’s why and how to conduct these processes.
Corina Santoro talks about how her team made the prediction that customers in the beauty school industry are going to prefer digital learning.
Whether you call it data-driven or data-informed, PMs need to know how to work with qualitative and quantitative data.
A customer profile is a document that outlines the ideal customers of a business-to-business (B2B) company.
Evaluate Web Components, a set of standards that allow you to create custom HTML tags for more reusable, manageable code.
Customer experience metrics are metrics that you can use to determine how customers perceive their interaction with your product.
Storybook is a platform for UI development, testing, and documentation that can help designers develop UI components and pages in isolation.
Orly Stern Izhaki discusses how expanding products globally requires adjusting the user journey based on the market, region, or culture.
A customer acquisition strategy is a set of processes and tactics that aim to bring traffic to your product.
Confirmshaming targets users’ emotions, increasing the likelihood they’ll give in to pressure — but it has numerous negative effects.
Keith Agabob shares examples of creating business cases from research, data, and consumer insights to remove opinions around what to build.
People management refers to the task of managing, overseeing, and optimizing employees to drive a team towards achieving its goals.